Gavn Software

AI solutions for your business-critical problems

We design and implement tailored AI solutions that create real business value in your company.

What we can help you with

AI Solutions

We take your ideas from concept to production. Data processing pipelines, Machine Learning operations, AI training, system architecture, deployment and operations.

AI Advisory

We advise companies on where to start, who it should involve, and how to implement it responsibly — while supporting the company's overall strategy and business.

Case Study

One of the solutions we've delivered

Every project is different. Here's one example of how we take a client from problem to production.

Agentic AI in Critical Infrastructure

A Danish software company in critical infrastructure

3months to production
10.000+daily end-users
0manual steps introduced

The Problem

The company maintains extensive user manuals with each of its software products, each running hundreds of pages. In practice, users rarely read them cover to cover. Finding a specific answer means digging through dense documentation, and most simply give up and open a support ticket instead, putting extra strain on the support department.

The challenge was further complicated by the deployment landscape. The company serves both air-gapped on-premise installations and hosted environments, making a purely web-based solution unsuitable. Any documentation tool had to work reliably across both.

On top of that, keeping manuals up to date was a significant maintenance burden for employees. Every software release triggered a documentation cycle requiring manual effort to author, review, and publish across multiple products and versions. What was needed was an AI assistant that could surface the right answers instantly, operate in an authenticated on-premise environment, update documentation automatically with each release, and remain fully EU-compliant throughout.

What We Delivered

We built a centralized AI knowledge platform with three core components.

Automated Document Pipeline

Each software release triggers processing of Word documents, converted to Markdown with automatic image descriptions. The result is a versioned RAG knowledge base per product release. Zero manual work.

External Authentication

A cryptographic vouching system using pre-shared keys, RSA keypairs, and signed JWTs. Customers are verified against their own servers with zero extra logins. The AI assistant is available in all of the customer's Windows and web applications.

Internal Hub with Microsoft SSO

Employees are verified via OIDC with role-based access. Admins manage system prompts, document versions, and external client access. Built-in analytics show usage per customer, making billing straightforward.

The Results

  • Over 10,000 end-users across multiple products and customers now have AI-assisted documentation search built directly into their software.
  • Per-customer usage tracking turns the platform into a billable product add-on, not just a cost center.
  • Usage analytics provide insight into customer needs and challenges, feeding directly back into product and documentation improvements.
  • Used by support staff alongside phone and email to resolve issues faster, and internal teams no longer need to read through full manuals.

Next Phase: Agentic AI

The knowledge platform is the foundation for an agentic AI assistant that, beyond context-aware search, can take actions on behalf of the user, gather insights across systems, and automate workflows directly inside the product. The first agentic functionalities are currently being rolled out.

How We Work

Our process ensures clarity, quality and maximum business value.

1.

Specification & Development

We start by understanding your business problem and define a project plan and specification with milestones and deliverables. The solution is built with the latest technology and integrates into your existing systems. We work in close dialogue with you through ongoing demo sessions and feedback iterations. Security and compliance are built in from day one.

2.

Delivery & Compliance

The system is handed over and put into production with full documentation, infrastructure setup and a dedicated walkthrough with your team. We also ensure that all legal and regulatory requirements are met — including documentation for ISO certifications, EU AI Act compliance and other applicable standards.

3.

Operations

We offer to handle the ongoing operation, monitoring and maintenance of the system as part of our service. If you prefer to handle operations yourself, we ensure your team is fully equipped to take over and maintain the system independently.

A selection of our technologies

Intelligence

AI & Machine Learning

Backend & Data

The Application

Infrastructure

The Platform

Interface

Modern Frontend

Are We the Right Fit?

We specialize in complex, high-stakes AI engineering. Here's how to tell if we're the right partner for you.

We're the right choice when you need

  • Production-ready AI solutions for complex business problems
  • Processing of GDPR or other sensitive personal data
  • Compliance by Design (ISO 27001, NIS2)
  • Enterprise-grade cybersecurity and system architecture
  • Mathematically grounded Machine Learning, Generative AI, or a hybrid approach
  • On-premise or private cloud deployment
  • Your company owns all IP rights

Probably not the right choice when you need

  • A Proof-of-Concept AI solution
  • A chatbot without specific compliance or security requirements
  • Low-code / no-code automations
  • Hourly freelance development
  • A standard SaaS solution without niche requirements

Zero Risk to Get Started

We have designed our process to eliminate every barrier between you and the solution you need.

Free Technical Clarification

30 minutes with an engineer. No sales pitch. If we can't help, we'll tell you — and point you in the right direction.

No Upfront Commitment

We scope and plan the solution before you commit to building it. You know exactly what you are getting and what it will cost.

Full Code Ownership

Every line of code belongs to you from day one. If you want we can offer hosting and maintenance services.

Fixed-Price Delivery

We agree on a price before we start. No surprises.

Limited Availability

We are a small, dedicated team by design. We take on 2–3 new projects per quarter to ensure every client gets our full attention.

Currently booking for
Q3 20261 slot remaining

Contact Us here

Let's have a non-binding intro conversation (30 min).

We respond within 1 business day.

The Engineers

No middle managers. You collaborate directly with the experts.

Niels — co-founder and AI engineer at Gavn Software

Niels

Niels brings 6+ years of experience building on-premise and cloud-based systems that support critical infrastructure and handle sensitive GDPR-regulated data. He has a strong background in open-source technologies, with expertise in optimizing algorithms and AI systems for performance, scalability, and reliability.

Andreas — co-founder and AI engineer at Gavn Software

Andreas

Andreas brings four years of experience in threat detection and ML-based systems for automated phishing analysis in Danish cybersecurity. He has managed everything from server and network infrastructure to production backends with real-time data, and holds a strong background in applied AI and algorithms from DTU. Andreas ensures that our solutions are technically solid, secure, and ready for real-world operations.